Rachel Bain

Rachel Bain was recently appointed Assistant Secretary for Performance Management and Innovation. In that role she will oversee MassDOT’s performance and accountability system as well as drive innovation throughout the organization. Most recently, Ms. Bain has been serving as the Deputy Registrar for Operations at MassDOT’s Registry Division and MassDOT’s project lead for the Big Data in Transportation Initiative.

Before joining the Registry Division Ms. Bain served as Deputy Director for Innovation at the Massachusetts Department of Transportation. In that role she led several process improvement initiatives, managed the Innovation Campaign and assisted the Office of Performance Management and Innovation in establishing a regular system of accountability and transparency.

Prior to that appointment, Ms. Bain spent 6 years in the Office of Transportation Planning, in a variety of roles that included working with the Commonwealth’s 13 MPOs, and managing policy and planning efforts. Ms. Bain also served as MassDOT’s coordinator of the nearly $800 million American Recovery and Reinvestment Act transportation program.

Ms. Bain received her Bachelor’s Degree in History and her Master’s Degree in Public Administration from the University of Maine, Orono in 2002 and 2004 respectively. She has been with the Massachusetts Department of Transportation since 2005.